CityHivecart

Buyer protection

Warranty

We stand behind the quality of our products. All eligible items purchased from CityHive sellers are covered by our comprehensive warranty policy.

Warranty Coverage

  • Manufacturing defects in materials or workmanship
  • Coverage period: 12 months from the date of purchase
  • Excludes normal wear and tear, misuse, or accidental damage

How to Claim

  • Contact our support team with your order details and a description of the issue
  • Provide photos or videos if possible
  • We will review your claim and provide a resolution within 3-5 business days

For warranty claims, email [email protected].